ShiftLoom ("ShiftLoom," "we," or "us") owns and operates an early-stage AI platform for startup execution ("Services"), currently operating as a closed pilot. Access is by invitation only. shiftloom.io is informational only; the platform is accessible through a separate link provided on request.

You must be at least 18 years old to access the platform. By accessing the platform, you confirm you have read and agree to these Terms. If accessing on behalf of an organization, you represent you have authority to bind it, and "you" refers to that entity. We may update these Terms from time to time. For material changes, we will notify you by email at least 7 days before they take effect. Continued use after that date constitutes acceptance. IMPORTANT — ARBITRATION + CLASS ACTION WAIVER: Unless you opt out, these Terms require individual arbitration to resolve disputes rather than jury trials or class actions. See Section 14 for opt-out instructions.

ShiftLoom grants you a non-exclusive, non-sublicensable, non-transferable, revocable right to access the Services solely for your internal business or evaluation purposes during the pilot. You may not: copy, modify, or create derivative works of the platform or its documentation; reverse engineer or attempt to access the underlying source code; share your credentials or allow unauthorized access to your account; disrupt or interfere with the Services or its data; use the platform in any way that infringes third-party rights or violates applicable law; or use the platform, its outputs, or any ShiftLoom confidential information to develop a competing product.

You are responsible for maintaining the security of your credentials and all activity under your account. Notify us at shiftloomhub@gmail.com if you suspect unauthorized access. Accounts may not be shared or transferred.

The platform connects to third-party tools via OAuth. ShiftLoom is not responsible for the availability, compatibility, or behavior of third-party services, and is not liable for any data exposure, loss, or damage resulting from their acts or omissions. By connecting an integration, you authorize ShiftLoom to access and process data from it solely to provide the platform's features. You are responsible for obtaining any licenses or consents needed and for ensuring you have the right to connect and share that data.

You retain all rights to your data. ShiftLoom processes it solely to provide the platform experience and will treat it as confidential, not disclosing it to third parties except as necessary to provide the Services or as required by law. We do not use your data to train AI models, share it with other customers, or use it for any purpose outside of generating your insights. Connected integrations sync on a regular schedule while connected. To stop data collection, disconnect your integrations or delete your account. Upon account deletion, your data will be permanently deleted within 30 days. A full Data Processing Agreement and compliance documentation will be made available prior to general availability of the platform.

The platform is currently available to users in the United States and United Kingdom only. If ShiftLoom extends access to users in the European Economic Area or Switzerland, a Data Processing Agreement and related GDPR compliance documentation will be provided before such access is granted. UK users acknowledge that ShiftLoom processes personal data as a data controller and will handle it in accordance with applicable UK data protection law. UK users may exercise data subject rights (access, correction, deletion, portability) by contacting shiftloomhub@gmail.com. ShiftLoom will respond within 30 days.

ShiftLoom retains all rights, title, and interest in and to the platform, its technology, algorithms, models, and documentation. No rights are granted except as expressly stated in these Terms.

Any feedback you share with ShiftLoom, whether through the platform or by other means, grants ShiftLoom a perpetual, royalty-free right to use it solely to improve the Services. While feedback is not treated as confidential, your identity remains protected. We will not publicly attribute feedback to you or your organization, nor identify you as a feedback provider to any third party, without your prior written consent.

You represent and warrant that: (a) you have all rights and authority necessary to provide your data to ShiftLoom; (b) you will comply with applicable laws in connection with your use of the Services; and (c) ShiftLoom's use of your data as permitted will not breach any third-party agreements.

The platform is provided as-is. To the maximum extent permitted by applicable law, ShiftLoom disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI-generated insights may be incomplete or inaccurate and do not constitute professional advice. You are solely responsible for how you use them.

You will defend ShiftLoom against any third-party claim arising from: (a) your data or our use of it as permitted; (b) your use of the Services in violation of these Terms, third-party rights, or applicable law. You will indemnify and hold ShiftLoom harmless from damages and costs awarded or paid in settlement. ShiftLoom will promptly notify you of any such claim and provide reasonable cooperation at your cost.

YOU ACKNOWLEDGE THAT THE SERVICES ARE PROVIDED AT NO CHARGE DURING THE PILOT PERIOD AND THAT THIS IS REFLECTED IN THE LIABILITY TERMS BELOW. Neither party is liable for lost revenue, profits, or business, or for any indirect, incidental, punitive, special, or consequential damages. As no fees are charged during the pilot, ShiftLoom's total aggregate liability for any claim arising out of or related to these Terms or the Services is zero, to the maximum extent permitted by applicable law.

ShiftLoom may immediately suspend or terminate your access at any time for violation of these Terms, without liability. Upon account deletion, your data is deleted per Section 6. Sections 7, 8, 9, 10, 11, 12, 14, and 15 survive termination.

For any dispute, contact us first at shiftloomhub@gmail.com. If unresolved within 30 days, you agree to resolve the dispute through binding arbitration via the American Arbitration Association (AAA) under its rules, before a single arbitrator. Arbitration will be conducted remotely unless both parties agree otherwise. The arbitrator's decision is final and binding, and judgment may be entered in any court of competent jurisdiction. Claims must be initiated within two (2) years of accrual or are time-barred. Each party pays its own attorneys' fees. You may opt out of arbitration by emailing shiftloomhub@gmail.com within 30 days of first accepting these Terms. Any dispute must be brought in your individual capacity. You waive any right to participate in a class action or representative proceeding. If arbitration is unenforceable or you opt out, disputes will be resolved in state or federal courts in Delaware, and both parties submit to personal jurisdiction there, with jury trial waived. Notwithstanding the foregoing, ShiftLoom may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or stop unauthorized use of the Services, unauthorized access to ShiftLoom systems, or infringement of ShiftLoom's intellectual property rights, without first engaging in informal resolution or arbitration.

These Terms are governed by the laws of Delaware, without regard to conflict-of-laws rules. Neither party is liable for delay or failure caused by events beyond reasonable control, including acts of God, government restrictions, epidemics, or major infrastructure disruptions. These Terms are the entire agreement between you and ShiftLoom regarding the platform. Failure to enforce any provision is not a waiver of it. If any provision is found unenforceable, it is amended to the minimum extent necessary; the remainder stays in effect. ShiftLoom may use subcontractors and remains responsible for their performance. You may not assign these Terms without ShiftLoom's prior written consent, except that you may assign these Terms in connection with a merger, acquisition, or sale of substantially all of your assets, provided you give ShiftLoom written notice. ShiftLoom may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets. You may not access the platform from any country subject to a US government embargo or if you are on any US government restricted-party list. Nothing in these Terms creates a joint venture, partnership, or agency between the parties.

"Services" means the ShiftLoom platform and any related software, features, or tools provided during the pilot. "Customer Data" means any data you submit to or integrate into the platform. "Output" means insights, analyses, or other content generated by the Services based on your data. "Authorized User" means any individual you authorize to access the Services under your account.

shiftloomhub@gmail.com shiftloom.io