Security and Data Handling

• Nango manages OAuth credentials outside ShiftLoom.
• Voyage AI converts connected data into embeddings, stored in Supabase with row-level security separating organizations.
• Anthropic’s Claude generates responses from retrieved data.
• Data is encrypted in transit and at rest.

Raw connected data is discarded after embeddings are created. Logging out stops further reads, but stored account data remains until deletion. Account data and derived content are deleted as soon as practicable and within 30 days. Customer data is not used to train AI models or for unrelated advertising.

Confirm that the providers, permissions, and data practices fit your team’s requirements before connecting production systems.